Shipping

Shipping Policy

Thank you for shopping with Que Cute Jewelry & Co.! 💖

All orders are processed and shipped within 2–5 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping times vary based on location and carrier service but typically arrive within 3–7 business days after shipment.

Please allow up to 48 hours for tracking information to update once a shipping label has been created.

Shipping Delays

While we do our best to get your order out quickly, shipping delays may occur due to weather, holidays, high order volume, or carrier-related issues that are beyond our control.

We appreciate your patience and understanding during these situations.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

Que Cute Jewelry & Co. is not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Que Cute Jewelry & Co. is not responsible for lost, stolen, or missing packages.

If your tracking information shows your package as delivered but you have not received it, please contact USPS directly to file a claim and check with neighbors, household members, or your local post office.