Returns

Returns & Exchanges

At Que Cute Jewelry & Co., we want you to love your purchase! 💖

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Due to the nature of our products, we cannot accept returns for:

  • Change of mind

  • Incorrect size selection

  • Normal wear and tear

  • Gift purchases

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

Once reviewed, approved claims will be resolved with a replacement item or store credit at the discretion of Que Cute Jewelry & Co. Refunds are not offered.

Claims submitted after 7 days of delivery may not be eligible for replacement or store credit.

Earrings

For hygiene and safety reasons, all earring sales are final and cannot be returned or exchanged.

Thank you for supporting our small business! 🤍